jill55 Privacy Policy

01 Introduction

jill55 ("we", "us", "our", "the Company") operates the online casino and sports betting platform accessible at jill55.net and any associated mobile interfaces (collectively, "the Platform"). We are committed to protecting the privacy and personal data of every individual ("you", "your", "the Player") who registers for or uses our services.

This Privacy Policy describes how jill55 collects, uses, stores, shares, and protects your personal information in connection with your use of the Platform. It has been prepared in compliance with Republic Act 10173, the Data Privacy Act of 2012 of the Philippines, and its Implementing Rules and Regulations, as administered by the National Privacy Commission (NPC).

This Privacy Policy forms part of the overall legal framework governing your use of jill55 and should be read alongside the Terms & Conditions and the Responsible Gaming Policy.

02 Data We Collect

jill55 collects personal data in several categories depending on how you interact with the Platform. The following table summarises the types of information we may collect:

jill55 does not intentionally collect sensitive personal information such as racial or ethnic origin, political opinions, religious beliefs, or health data, except where required to comply with responsible gaming obligations (e.g., self-exclusion records) or applicable Philippine law.

03 How We Collect Data

jill55 collects your personal data through the following means:

3.1 Direct Collection

Information you provide directly to jill55, including during account registration, identity verification (KYC), deposit and withdrawal requests, communication with our support team, or when participating in promotions and surveys.

3.2 Automated Collection

Technical and usage data collected automatically when you access or use the jill55 Platform, including data gathered through cookies, web beacons, server logs, and similar technologies. See Section 7 for more detail on cookies.

3.3 Third-Party Sources

In certain circumstances, jill55 may receive information about you from trusted third parties, including:

• Payment processors (GCash, Maya, BPI, BDO, Metrobank) to confirm transaction authenticity and prevent fraud.
• Identity verification service providers engaged to assist with KYC compliance requirements.
• Anti-fraud and anti-money laundering screening services.
• PAGCOR or other regulatory bodies where information is shared as part of licensing or compliance obligations.

04 Why We Use Your Data

jill55 uses your personal data only for the purposes described in this policy. The primary purposes for which we process your data are:

• Account Management: To create and maintain your jill55 account, authenticate your identity at login, and manage your account settings and preferences.
• Identity Verification (KYC): To verify your identity, confirm you are at least 21 years of age, and comply with PAGCOR's Know Your Customer requirements and Philippine anti-money laundering regulations.
• Payment Processing: To process your deposit and withdrawal requests via GCash, Maya, and Philippine banking partners, and to detect and prevent fraudulent transactions.
• Service Delivery: To provide access to all jill55 games and betting services, including slots, live casino, bingo, roulette, and sports betting.
• Regulatory Compliance: To meet our obligations under PAGCOR licensing conditions, the Data Privacy Act of 2012, the Anti-Money Laundering Act, and other applicable Philippine laws and regulations.
• Responsible Gaming: To monitor gameplay patterns, identify potential signs of problem gambling, and apply responsible gaming tools such as deposit limits, cooling-off periods, and self-exclusion where appropriate or requested.
• Customer Support: To respond to your enquiries, resolve disputes, and maintain records of your support interactions.
• Platform Improvement: To analyse usage patterns and technical data to improve the performance, security, and features of the jill55 platform.
• Marketing Communications: To send you promotional offers, bonus notifications, and updates about jill55 services — but only where you have consented to receive such communications.
• Security & Fraud Prevention: To protect the integrity of the jill55 platform, detect unauthorised access, and prevent cheating, collusion, or abuse.

05 Legal Basis for Processing

jill55 processes your personal data on the following legal grounds as recognised under the Data Privacy Act of 2012 and its Implementing Rules and Regulations:

• Contractual Necessity: Processing is necessary to perform the contract between you and jill55 — specifically, to provide the gaming and betting services you have registered to use.
• Legal Obligation: Processing is required to comply with applicable Philippine laws, including PAGCOR licensing conditions, the Anti-Money Laundering Act, and the Data Privacy Act of 2012.
• Legitimate Interests: Processing is necessary for jill55's legitimate interests in fraud prevention, platform security, and service improvement, provided these interests are not overridden by your data protection rights.
• Consent: For certain processing activities — in particular, sending promotional and marketing communications — jill55 relies on your explicit consent. You may withdraw this consent at any time without affecting the lawfulness of prior processing.

06 Sharing Your Data

jill55 does not sell, rent, or trade your personal data to third parties for their own marketing purposes. We may, however, share your data with the following categories of third parties for the purposes described in this policy:

• Payment Service Providers: GCash, Maya, BPI, BDO, Metrobank, UnionBank, and other payment processors to facilitate transactions on your account.
• Identity & Compliance Providers: Third-party KYC verification and anti-money laundering screening services engaged to help jill55 meet its regulatory obligations.
• Game Software Providers: Licensed game developers and live casino operators whose software powers the games available on jill55, to the extent necessary for game operation and audit purposes.
• Regulatory Authorities: PAGCOR, the National Privacy Commission, the Anti-Money Laundering Council, and other Philippine government bodies where disclosure is required by law or by valid regulatory demand.
• Law Enforcement: Philippine law enforcement agencies where jill55 is legally required to disclose information in connection with a criminal investigation or legal proceeding.
• IT & Hosting Providers: Technology service providers that host, maintain, or support the jill55 platform infrastructure. These providers are bound by contractual data processing agreements requiring them to protect your data.

07 Cookies & Tracking Technologies

jill55 uses cookies and similar tracking technologies to operate and improve the Platform. A cookie is a small text file stored on your device when you visit a website. The following categories of cookies are used on jill55.net:

• Strictly Necessary Cookies: Essential for the operation of the Platform, including maintaining your login session, remembering your account preferences, and enabling secure transactions. These cannot be disabled without significantly impairing platform functionality.
• Performance & Analytics Cookies: Used to collect anonymised information about how players use the jill55 Platform — for example, which pages are visited most frequently and where errors occur — to help us improve performance and user experience.
• Functional Cookies: Allow the Platform to remember your preferences, such as language settings, and provide enhanced, personalised features during your session.
• Targeting & Marketing Cookies: Used only with your consent to deliver relevant promotional content and to measure the effectiveness of jill55 marketing campaigns. You may opt out of these at any time via your account settings.

You can control cookie settings through your browser preferences. Please be aware that disabling certain categories of cookies may affect the functionality of the jill55 Platform.

08 Data Security

jill55 implements a range of technical and organisational security measures to protect your personal data against unauthorised access, loss, misuse, disclosure, alteration, or destruction. These measures include:

• 256-bit SSL/TLS Encryption: All data transmitted between your device and jill55 is encrypted in transit using industry-standard SSL/TLS protocols.
• Encrypted Data Storage: Sensitive data — including financial details and identity documents — is stored in encrypted form on secured servers.
• Access Controls: Access to personal data within jill55 is restricted on a strict need-to-know basis. Personnel who handle player data are subject to confidentiality obligations.
• Two-Factor Authentication: jill55 supports and encourages the use of two-factor authentication (2FA) on player accounts to prevent unauthorised access.
• Regular Security Audits: The jill55 platform undergoes regular security assessments and penetration testing to identify and address potential vulnerabilities.
• Incident Response: jill55 maintains a data breach response procedure. In the event of a personal data breach that poses a risk to your rights and freedoms, jill55 will notify the National Privacy Commission and affected players in accordance with applicable requirements under the Data Privacy Act of 2012.

09 Data Retention

jill55 retains your personal data for as long as your account remains active and for a period thereafter as required by applicable law and regulation. Specific retention periods are governed by the following principles:

• Active Accounts: Personal data associated with an active jill55 account is retained for the duration of the account relationship.
• Closed Accounts: Following the closure of your account — whether voluntary or involuntary — jill55 retains transaction records, identity verification documents, and gameplay data for a minimum of five (5) years in compliance with PAGCOR requirements and the Anti-Money Laundering Act of the Philippines.
• Support Records: Communication records with jill55 customer support are retained for a period of three (3) years from the date of the last interaction, unless a longer period is required for dispute resolution purposes.
• Marketing Data: Where you have consented to marketing communications, your communication preferences are retained until you withdraw your consent. Following withdrawal, jill55 retains a record of your opt-out to ensure compliance.

When personal data reaches the end of its applicable retention period, jill55 will securely delete, anonymise, or aggregate the data so that it can no longer be linked to any identifiable individual.

10 Your Rights

Under the Data Privacy Act of 2012 of the Philippines, you have the following rights with respect to your personal data held by jill55:

• Right to Access: You have the right to request a copy of the personal data jill55 holds about you and to receive information about how it is being processed.
• Right to Correction: You have the right to request the correction of any inaccurate or incomplete personal data we hold about you. You may update many of your account details directly from within your jill55 account dashboard.
• Right to Erasure: You have the right to request the deletion of your personal data where it is no longer necessary for the purposes for which it was collected, or where you have withdrawn consent and no other legal basis exists for processing. Note that this right may be limited by jill55's legal obligations to retain data under PAGCOR and anti-money laundering regulations.
• Right to Object: You have the right to object to the processing of your personal data for marketing purposes at any time. You may also object to processing based on legitimate interests where you have grounds relating to your particular situation.
• Right to Data Portability: Where technically feasible, you have the right to receive a copy of your personal data in a structured, commonly used, and machine-readable format.
• Right to Withdraw Consent: Where jill55 relies on your consent as the legal basis for processing, you may withdraw your consent at any time without affecting the lawfulness of processing carried out prior to withdrawal.
• Right to Lodge a Complaint: You have the right to lodge a complaint with the National Privacy Commission (NPC) of the Philippines if you believe jill55 has processed your personal data in violation of the Data Privacy Act of 2012.

To exercise any of the rights listed above, please contact our Data Protection Officer at [email protected]. jill55 will respond to all verified data rights requests within thirty (30) calendar days of receipt.

11 Children & Minors

The jill55 platform is strictly intended for individuals who are 21 years of age or older. jill55 does not knowingly collect personal data from persons under the age of 21. This age restriction is a mandatory requirement under PAGCOR's online gaming regulations for the Philippines.

If jill55 discovers or is notified that a person under the age of 21 has registered an account or provided personal data, we will take immediate steps to suspend the account, delete the associated personal data, and return any deposited funds in accordance with applicable regulations.

If you are a parent or guardian and believe your child has accessed or registered on jill55, please contact us immediately at [email protected] so that we may take prompt remedial action.

12 Policy Updates

jill55 reserves the right to update or revise this Privacy Policy at any time to reflect changes in our data processing practices, legal requirements, or regulatory guidance from the National Privacy Commission or PAGCOR.

When material changes are made to this policy, jill55 will notify registered players via the email address associated with their account or through a prominent notice on the jill55 platform. The "Last Updated" date at the top of this page will be revised accordingly.

Your continued use of the jill55 platform following the effective date of any updated Privacy Policy constitutes your acceptance of the revised terms. If you do not agree to a material change, you should discontinue use of the platform and contact jill55 support to discuss your options.

13 Contact Us

If you have any questions, concerns, or requests relating to this Privacy Policy or jill55's handling of your personal data, please contact our Data Protection Officer through the following channel:

When submitting a data privacy request, please include your registered username, a clear description of your request or concern, and any documentation that may assist us in verifying your identity and processing your request efficiently.

You also have the right to lodge a complaint directly with the National Privacy Commission of the Philippines if you are unsatisfied with jill55's response to your data privacy concern. jill55 will cooperate fully with any NPC investigation or inquiry.